Audidev CRM Features

2-Way Text Messaging for IT firms

Text with prospects and clients from your business number.

The 2-Way Text Messaging Module at a Glance

Clients increasingly prefer texting over phone calls and email. 2-Way Text Messaging gives your team a professional way to meet them there. Send and receive texts from your business number in a shared inbox, so anyone on the team can pick up a conversation. Schedule messages, send SMS campaigns to segmented lists, and automate appointment reminders and follow-ups through workflows. Opt-outs are handled automatically to support compliance.

Shared Text Inbox

Manage all SMS conversations from one place as a team.

Automated Messages

Schedule reminders and follow-ups with workflows.

SMS Campaigns

Send targeted text campaigns to segmented contact lists.

About the 2-Way Text Messaging Feature in Audidev CRM

2-Way Text Messaging lets your team text with contacts from a business number inside the CRM. Hold real-time conversations, send campaigns, and automate reminders while keeping a complete message history.

Supporting Key Roles in Your Organization

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Get Faster Replies

Texts are read and answered faster than email.

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Keep Personal Numbers Private

Communicate from a business number instead of personal phones.

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Stay Compliant

Opt-outs are honored automatically across campaigns.

2-Way Text Messaging Module FAQs

Yes. Conversations appear in a shared inbox with assignment options.
Yes. Messages can be scheduled or sent by workflows.
Contacts who opt out are automatically excluded from future texts.