For MSPs and IT Service Providers
Add Recurring Revenue Without Hiring a Salesperson
Audidev answers every call and lead in seconds, follows up on every proposal, and wins back past clients. You stay focused on the tickets. Your MRR keeps growing.
Built for IT companies · Works alongside your PSA
Harbor Dental
Missed call · 2:47 AM
Hi, this is the after-hours line for your IT provider. Sorry we missed your call. What's going on?
Our server is down. Nobody can open patient records.
That's urgent. How many people are affected, and do you have an IT provider now?
About 25. Our current guy isn't answering.
I've booked a technician call for 7:00 AM. A confirmation is on its way.
✓ Assessment booked · 7:00 AM
Where MSP Revenue Leaks
You're Great at IT. Your Sales Process Is Leaking MRR.
Most MSPs don't have a lead problem. They have a follow-up problem, and every gap costs recurring revenue you never see.
"I missed the call. I was on-site."
A 25-seat dental practice with a down server called the next MSP on Google. That's recurring revenue, gone for the life of the agreement.
"We sent the proposal. Then nothing."
The network assessment went great. Then your week got busy, and the follow-up never happened.
"Our old break-fix clients disappeared."
Hundreds of past customers sit in your PSA or a spreadsheet. Nobody has called them in a year.
"I'm a tech, not a salesperson."
You can design their whole stack. Asking for the signature still feels awkward.
Audidev closes all four gaps, so you can stay in the ticket queue while your pipeline grows.
The Real Cost of a Missed Call
One Missed Call Can Cost You Years of MRR
A managed services client doesn't pay you once. They pay every month, for years. So when a call hits voicemail or a proposal goes quiet, you don't lose one sale. You lose the whole agreement.
Now count the calls you missed while on-site this month.
Start My Free Trial25
users at $125 per user per month
$3,125
in monthly recurring revenue
$112,500
over a 3-year agreement
Example based on a typical 25-user managed services client.
01 · Speed to Lead
It's 2:47 a.m. Your Client's Server Is Down. Who Answers?
With Audidev, you do. Your AI agent picks up the call, gets the details, and books a 7:00 a.m. call on your calendar. By morning, you have a qualified prospect. Your competitor has a voicemail they'll return at lunch.
Missed a call while on-site? A text goes out within seconds, before they dial the next MSP.
The AI asks your qualifying questions: seat count, current provider, compliance requirements.
Prospects pick a time from your calendar. No phone tag.
Calls, texts, web chat, Facebook and Google messages land in one inbox.
Take a week off. New leads still get answered and booked.
Inbox · AI agent on
Call
Harbor Dental
Server down, 25 users. Booked 7:00 AM.
Chat
Calder & Wise Law
Asking about cyber insurance requirements.
SMS
Northfield Manufacturing
Missed-call text sent. They replied.
Bayview Accounting
Picked a discovery call for Thursday.
02 · Client Reactivation
Your Next Managed Services Agreement Is Already in Your Contact List
Old break-fix clients, one-time project buyers and "we're happy with our current provider" prospects are the fastest path to new MRR. They already know you. Audidev starts a personal, two-way conversation with each one and books the ones who are ready.
Upload your old client list and launch a win-back campaign the same day.
Prospects under contract with another MSP hear from you 90 days before renewal.
Lost deals get a check-in at 3, 6 and 12 months, right when the cheaper provider starts missing SLAs.
The AI handles the replies. Only interested contacts reach your calendar.
Campaign: Past break-fix clients
Hi Dana, it's been a while since we helped with your network. Want a free security check this month?
Actually, yes. Our cyber insurance renewal is asking about MFA and backups.
We can help with exactly that. Does Tuesday at 10 or Wednesday at 2 work?
Wednesday at 2.
✓ Security check booked
03 · Follow-Up and Closing
Close Like a Sales Pro, Without Becoming One
Most MSP deals aren't lost to a competitor. They're lost to silence after the assessment. Audidev gives you a repeatable sales process and keeps following up on every proposal until you get a yes or a no.
Proposal follow-ups go out by text, email and AI call, and stop the moment they reply.
Call and meeting recordings with AI summaries show what you promised and which objections came up.
Reminders cut no-shows to discovery calls and network assessments.
Send the owner the ROI case and the office manager the "it just works" case.
See every deal's stage and every rep's follow-up in one pipeline.
Pipeline: Managed Services
Assessment
Harbor Dental
25 users
Bayview Accounting
12 users
Proposal
Calder & Wise
Follow-up 3 of 5
Northfield Mfg.
Replied today
Signed
Ridgeway Clinic
Agreement signed
No Rip and Replace
Keep Your PSA. Add the Sales Engine It's Missing.
Your PSA runs tickets, agreements and billing. It was never built to answer new leads at 2 a.m. or chase a quiet proposal. Audidev handles everything before the agreement is signed, plus the reviews, referrals and renewals after.
Your PSA handles
Tickets and service delivery
Agreements and billing
Asset and device management
Time tracking
Audidev handles
Answering and qualifying new leads
Proposal follow-up and closing
Win-back and renewal campaigns
Reviews and referrals
Your techs keep working exactly the way they do today.
Reviews and Reputation
Turn Every Closed Ticket Into a 5-Star Review
Before a business owner calls an MSP, they compare Google reviews. Audidev asks every client for a review the moment a ticket or project closes. If someone rates the work low, you get an alert right away, so you can reach out and make it right.
Review requests by text and email when work is done
Instant alerts when a client rates the work low
Case study requests after big project wins
Ticket #4182 closed · Review request sent
Hi Dana, your email issue is fixed. How did we do? Reply with a number from 1 to 5.
5! Fast and painless, thank you.
So glad to hear it. Would you share that on Google? It takes 30 seconds.
★★★★★ Leave a Google review
Rated 1 to 3? You get an alert the same minute, so you can call and make it right.
1
The ticket closes
Audidev sends a quick rating request by text or email.
2
Clients review in one tap
Every client gets a direct link to your Google review page.
3
Low ratings reach you first
You hear about problems right away, while there's still time to fix them.
And More
Grow MRR From the Clients You Already Have
Turn tickets into upsells
A tech spots an aging server on-site, tags it, and a quote follow-up starts.
90-day onboarding
New clients get welcome check-ins that prevent early cancellations.
Quarterly reviews, scheduled
QBRs book themselves and uncover new projects.
Referral partners
Track referrals and commissions from accountants, copier dealers and vendors.
Lead magnet funnels
Turn website visitors into leads with a free security scorecard or IT health quiz.
Ad spend that pays
Know which campaign brought in which signed agreement.
How It Works
Up and Running Without the Learning Curve
1
Connect
Bring in your contacts, phone number, calendar and website chat.
2
Switch on proven campaigns
Turn on prebuilt IT campaigns for speed to lead, reactivation, follow-up and reviews.
3
Watch the pipeline fill
Your AI agents work 24/7. You step in when a deal is ready to close.
Stop Losing Agreements You Should Have Signed
Every missed call, unanswered form and forgotten proposal is recurring revenue going to another MSP. Audidev closes those gaps, starting today.