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Audidev CRM Features

2-Way Email for IT firms

Send, receive, and track client email inside your CRM.

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2-Way Email feature in Audidev CRM

The 2-Way Email Module at a Glance

Important client conversations get buried when email lives in individual inboxes. 2-Way Email brings them into the CRM. Connect your mailbox or sending domain, then send and receive messages from the same inbox you use for texts and chats. Each thread is attached to the contact, so anyone on your team can see the full history before they reply. Use templates to answer common questions quickly and assign conversations to the right team member.

Connected Mailboxes

Send and receive email from your own business address.

Full Contact History

Keep every email thread attached to the client record.

Unified Inbox

Handle email alongside SMS, chat, and social messages.

About the 2-Way Email Feature in Audidev CRM

2-Way Email connects your business mailbox to the CRM. Send and reply to emails from contact records, see incoming messages in a unified inbox, and keep every thread attached to the right client.

Supporting Key Roles in Your Organization

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Respond with Context

See past conversations before replying to a client.

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Collaborate Easily

Assign email conversations to the right team member.

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Save Time

Reply faster with reusable templates.

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2-Way Email Module FAQs

Yes. Connect your business mailbox or sending domain.
Yes. Sent and received emails are logged to the contact.
Yes. Use your saved email templates in conversations.
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Audidev CRM Features

2-Way Email 2-Way Text Messaging 24/7 AI Answering Service Ad Management Affiliate Marketing AI Agent AI Agent Workflow Builder AI App Builder AI Assistant AI Email Marketing AI Image Generation AI Outbound Calling AI Video Generation AI Web Chat AI Website Studio AI Worker Blogs Calendar Call Tracking & Analytics Comment to DM Contract Signing Customer Relationship Manager Facebook Messenger Forms Funnels Inbound Fax Memberships Missed Call Text Back Online Meetings Opportunities Power Dialer Project & Task Management Reporting Reputation Management SMS & Email Templates Social Planner Surveys Text-to-Speech Ticket Tracking Trigger Links Triggers Visitor Intelligence Web Phone & AI IVR Workflows