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Audidev CRM Features

Reputation Management for IT firms

Earn more reviews and respond to every one.

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Reputation Management feature in Audidev CRM

The Reputation Management Module at a Glance

Prospects check reviews before they choose an IT partner. Reputation Management makes it easy to build a strong online presence. Send review requests by text or email after a project closes or a ticket is resolved, track new reviews as they come in, and respond promptly with help from AI-drafted replies. Unhappy feedback can be routed to your team first so you can resolve issues before they escalate.

Automated Review Requests

Ask for reviews at the right time through text and email.

Fast Responses

Reply to reviews quickly, with AI help for drafting responses.

Review Monitoring

See new reviews in one place as they are posted.

About the Reputation Management Feature in Audidev CRM

Reputation Management helps you collect and manage online reviews. Send review requests at the right moment, monitor new reviews across sites, and reply from one place to protect your brand.

Supporting Key Roles in Your Organization

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Win More Business

Strong reviews build trust with prospects comparing providers.

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Protect Your Brand

Catch negative feedback early and respond professionally.

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Improve Local Visibility

More reviews help your business appear in local search results.

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Reputation Management Module FAQs

Yes. Requests can be triggered by workflows, such as when a ticket closes.
Yes. You can monitor and respond to reviews from one place.
Yes. AI can draft replies that you review before posting.
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Audidev CRM Features

2-Way Email 2-Way Text Messaging 24/7 AI Answering Service Ad Management Affiliate Marketing AI Agent AI Agent Workflow Builder AI App Builder AI Assistant AI Email Marketing AI Image Generation AI Outbound Calling AI Video Generation AI Web Chat AI Website Studio AI Worker Blogs Calendar Call Tracking & Analytics Comment to DM Contract Signing Customer Relationship Manager Facebook Messenger Forms Funnels Inbound Fax Memberships Missed Call Text Back Online Meetings Opportunities Power Dialer Project & Task Management Reporting Reputation Management SMS & Email Templates Social Planner Surveys Text-to-Speech Ticket Tracking Trigger Links Triggers Visitor Intelligence Web Phone & AI IVR Workflows